These are charges for using more minutes, texts or MBs than your bundle includes. The following charges are also shown here:

Calls within the Netherlands

If you use more minutes than your bundle includes, you’ll see the extra charges here. You may also be charged if you still have minutes left. This usually happens when you call an international number or a service number, such as an 0900 number. You pay these charges to the service number provider. You’ll usually hear the rate at the start of the call.

You can find more information about these charges in the itemised section of your bill, starting on page 2.

Texts and other third-party purchases

This section shows all texts that aren’t included in your bundle. It also shows other purchases you’ve paid for through your Ben bill. For example, you can use your Ben bill to pay for purchases from the Google Play Store. If you’ve done this, it will appear on your bill like this:

You can find more information about these charges in the itemised section of your bill, starting on page 2.

Making and receiving calls abroad and using data abroad

You’ll pay extra if you call an international number from the Netherlands. You may also pay extra if you make or receive calls or use mobile data outside the EU.

You can see which charges you’ve incurred in the itemised section of your bill, starting on page 2. In some cases, you’ll see charges both within and outside your bundle. This is usually because there is an extra charge for making calls or using mobile data in that country.

You can find the rates for the country you visited at www.ben.nl/buitenland.